Delivery times

Delivery times

Orders placed on https://fritaluz.com/ will be dispatched within 3 working days of receipt of payment.

Delivery tracking

All our deliveries are accompanied by a tracking number which you will receive by e-mail as soon as your order has been dispatched. This number enables you to track the progress of your order in real time.

All our orders are delivered free of charge to Portugal and the rest of Europe.

Delivery address

Products are delivered to the delivery address you provided during the ordering process. Please ensure that you provide the correct information to avoid any delivery problems.

Delivery delays

In the event of late delivery, please contact us immediately. We will do our best to resolve any delivery problems as quickly as possible.

Returns and complaints

If you receive a damaged or incorrect product, please contact us within 7 days of receiving your order. We will guide you through the returns or claims procedure.