Terms and conditions of sale

1 Scope of application
These general terms and conditions of sale apply to all sales of products made by fritaluz to consumers in Portugal via its website. They define the rights and obligations of the parties in relation to the sale of products.

2. Information about the seller
Company name: Fritaluz

Legal form: SAS

SIRET number: 9124143640001

Address: France

E-mail address: info@fritaluz.com

E-mail: info@fritaluz.com

3. Ordering and conclusion of contract

3.1 The products presented on the Seller's website do not constitute contractual offers, but invitations to make an offer. The sales contract is concluded when the Customer places an order, the Seller accepts the order and payment is made.

4.2 Payment can be made using the payment methods accepted on the Seller's website.

5. Delivery
5.1 The products will be delivered to the address indicated by the customer when placing the order. The delivery time will be communicated to the customer when placing the order.

5.2 The customer is responsible for providing the delivery details correctly. In the event of an error in the delivery address, the Seller cannot be held responsible for the lack of delivery.

6. 6. Right of withdrawal
6.1 In accordance with the legislation in force, the customer has a right of withdrawal of [number of days] days from receipt of the product. To exercise this right, the customer must inform the Seller in writing.


6.2 In the event of withdrawal, the customer must return the products to the Seller within 15 days of notification of withdrawal. The cost of returning the products shall be borne by the customer.


7. Warranty and after-sales service
7.1 The Seller warrants that the products conform to their description and are free from manufacturing defects.


7.2 In the event of a problem with a product, the Customer may contact the Seller's after-sales service to obtain information about the warranty and possible repairs.


8. 8. Protection of personal data
The Seller collects and processes personal data in accordance with its privacy policy, available on its website.


9. Applicable law and jurisdiction
9.1 The present T&C are governed by the laws of France.


3.2 The Seller reserves the right to refuse or cancel any order in case of unavailability of the product, error in the price or any other valid reason. The customer will be informed in case of refusal or cancellation of the order.


4. Price and payment
4.1. The prices of the products are indicated in euros and include the applicable VAT. Shipping costs are indicated separately.